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Lily sees a negative post on Twitter about her vintage clothing business: “Received my #VintageLily dress today only to find the zip was broken! #lousyservice #vintagewoes”
How do you think she should respond?
- “So sorry to hear that @sophie112 DM me so that we can get that dress fixed up as soon as possible.”
- “@sophie112 – We’ve never had our zips break before. Did you pull it too quickly?”
- “@sophie112 That’s a shame, sometimes the zips just break.”
“So sorry to hear that @sophie112 DM me so that we can get that dress fixed up as soon as possible.”
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